Helene holds the position of lady-in-waiting in Glanzreich's royal household. Her duties support palace operations, including assisting royal family members and staff, such as delivering food or refreshments as needed.

She is distinguished by her physical appearance, specifically blonde hair arranged in ringlet curls, consistent with her role as a palace attendant.

One documented duty involves Prince Leonhard's rigorous study period. Acting on royal tutor Heine Wittgenstein's request, Helene delivers a plate of torte to the princes' study. This delivery directly enables a teaching moment where Leonhard solves arithmetic problems using the torte as a practical example, aiding his learning during this critical time.