In the anime film Kiki's Delivery Service, Dora is a minor character who serves as an elderly friend and neighbor to Kiki's family. She is depicted as a kind and sweet old woman with grey hair who wears glasses, a light red dress, and a red scarf. She often uses a staff-like cane to assist her mobility.

Dora's background is directly tied to her long-standing relationship with Kiki's mother, Kokiri. She has known Kokiri since Kokiri first moved to their hometown of Karikiya, at an age very close to Kiki's own thirteen years. This history makes her a familiar and trusted figure within the community. Her primary motivation and role in the story are not central to Kiki's journey in the city of Koriko, but rather to establish the world Kiki leaves behind. She appears as a regular patron of Kokiri's potion-making business, highlighting the traditional and supportive environment of Kiki's home village.

Her key relationship is with the family Kiki leaves behind, serving as a link to Kokiri's own past as a young witch. She has no notable development arc within the film, as her appearances are brief and intended to add depth to the setting and the history of witches in this world. She does not possess any notable magical abilities herself, but her role as a faithful customer underscores the practical, everyday nature of witchcraft in Kiki's original community.