Michelle, age 40, is the matriarch of the Gloria household and owner of the family mansion, having inherited both it and a diamond mine in Africa. She exhibits a family-oriented and mature personality with elements of low self-esteem. Her appearance is defined by violet eyes, short white hair styled in a spiky pixie cut, a slim build, and a pale complexion. She is typically seen in a black pinstripe suit with a burgundy shirt and black heels, adorned with three synthetic roses in place of a tie.

She has one biological daughter, Etana, who shares her white hair. Etana is strict, serious, and dresses in a masculine style. Michelle has several adopted daughters. Maria, who appears cute and naive with long blonde hair and adorable dresses, possesses great learning prowess and knowledge. She was abused by previous foster parents but considers Michelle her real mother. Charme, the youngest, is of half Arabic and half Caucasian descent. A serious woman who does not get along well with people, she enjoys playing with her pet lizard. She is the actual head of the family due to passing a succession test, a fact kept secret from everyone else. Naomi, the eldest adopted daughter, is of Japanese descent and was adopted during her high school years. She typically drinks all day and causes mischief. Sicile, of Italian heritage, had a good childhood until her parents passed away. She was adopted by Michelle and currently works as a maid for the household.

The family resides at the Gloria Estate, a massive western mansion located 60 miles outside of Boston, Massachusetts. A maid named Lisa Houston, who is unrelated to Michelle and has a mysterious past with Russian heritage, is also employed at the mansion. Michelle’s inherited wealth and position form the foundation for the complex dynamics within her household.