Lulu is a Silk Cat who serves as the head makeup artist in the Cosmetic Beauty department of the Grand Department Store. Her professional and transformative approach to makeup focuses on making customers look nice so they feel happy and confident. She possesses a magic-like skill, applying beautiful makeup quickly and effectively.

She is the older sister of Tiffany and Toby Golightly and shares a close friendship with Stella, a Chocolate Rabbit older sister. The two enjoy getting dressed up and going out together.

When Stella visited Lulu’s shop before her first date, Lulu applied her makeup, leaving Stella feeling beautiful and confident. Stella later told her younger sister, Freya, that the experience made her feel on top of the world. On another occasion, Lulu visited Stella’s dress shop and found Tiffany and Freya nervous about their first concert performance. To boost their confidence, Lulu applied makeup to match their dresses, significantly improving their mood and self-assurance and making them feel ready for the event.

Lulu believes makeup not only improves appearance but also instills a sense of confidence and capability, often stating that it can make someone feel like they can do anything.