Konoe Tsurugi is the head of the Security Department within the Hanaukyo Maid Team. She is twenty-one years old and serves as the personal bodyguard to Taro Hanaukyo, the master of the Hanaukyo mansion. Her uniform reflects this role, as she wears a military-style outfit beneath her maid apron, distinguishing her from the domestic staff. Her personality is defined by a strict, severe sense of duty and discipline. She is highly conscientious and demands the same level of professionalism from the maids under her command. Despite this rigid exterior, she genuinely has the best interests of the entire household at heart, and a well-known soft spot for dogs is one of the few things that causes her to drop her composed facade. Her primary motivation is the security and protection of Taro and the estate, a responsibility she takes with utmost seriousness. This intense focus on safety initially creates friction between her and Taro, as she views his laid-back and cautious attitude as reckless. In the OVA, her role as a bodyguard and trainer is highlighted when she undertakes to train Taro, pushing him physically to build his skills and awareness. Her relationship with Taro is central to her character development; she gradually learns to relax her strict protocols and becomes warmer and more approachable, though she never loses her protective vigilance. She maintains a professional authority over the security staff and develops camaraderie with the other maids. Her notable abilities center on her combat prowess, as she is a master of martial arts and is highly proficient with a katana. She is also a capable leader and organizer, allowing her to effectively command the security forces of the entire mansion.