TV-Series
Description
Sylvia Sherwood is the chief handler for WISE, Westalis's intelligence agency, operating under diplomatic cover as a secretary at the Westalis embassy in Ostania. Her mission focuses on preserving peace between Westalis and Ostania through managing field agents and preventing conflicts, a drive fueled by personal tragedy from the second East-West war that claimed her husband and daughter. This profound loss shapes her motivations and fuels her deep-seated hatred of war.

She directly oversees Operation Strix, assigning agent Twilight (Loid Forger) to infiltrate Donovan Desmond's inner circle by creating a fake family. Her strict and demanding management style earned her the codename "Fullmetal Lady" among agents. Sylvia expects logical, objective reasoning and self-sufficiency, frequently instructing subordinates to find answers through critical thinking. Despite her stern exterior, she demonstrates compassion, allowing downtime for health issues and intervening to prevent agent overexertion.

Physically, Sylvia is tall and slim with wavy red hair and narrow blue eyes. Her typical handler attire features a low-cut square-neck black dress over a white collared shirt, a large black ribbon bow, fishnet stockings, and black high heels. She often accessorizes with round-framed glasses and a wide-brimmed hat for disguises. Sylvia occasionally dons other disguises like a nurse's uniform or secretary attire, sometimes with minor oversights like forgotten price tags. Her unspecified age raises concerns about physical durability in combat and susceptibility to back or shoulder pain.

Sylvia's personality blends sharp professionalism with hidden vulnerabilities. Highly observant and intellectually sharp, she spots behavioral inconsistencies and excels at strategic planning. Her commitment to peace manifests in direct actions, such as thwarting assassination attempts with improvised weapons like a belt. Privately, she struggles with depression and dismisses household tidiness, believing cleanliness "does not matter" after her family's loss. This changes after adopting Aaron, a former bomb-sniffing dog rescued from terrorists; his presence motivates her to maintain a cleaner living space. She occasionally displays a playful side, engaging in competitive bets about dogs or admiring new clothing during missions.

Her relationship with Loid Forger transcends handler-agent duties; she was his espionage instructor during his early years, instilling discipline and operational rigor. Loid retains some apprehension around her, though Sylvia adjusts protocols to support his family needs, like permitting Anya to keep Bond the dog. Sylvia develops a maternal soft spot for Anya, seeing parallels to her deceased daughter, and intervenes to protect the child. She also manages Fiona Frost (Nightfall), recognizing her feelings for Loid and advising against reckless sacrifices.

Character development reveals gradual emotional openness. Flashbacks confirm her past role as "Nighthawk," a mentor training young recruits during the war. Adopting Aaron marks renewed engagement with life, while interactions with Anya and Loid prompt reflections on loss and purpose. Future revelations may illuminate her family's fate and its connection to WISE's broader objectives.