Phia Oliveira, 27, is the poised head secretary to Shun Aurora, General Manager of the Bureau of Urban Safety’s Special Services Division. Based at the central headquarters, she efficiently oversees administrative operations with unwavering precision, ensuring seamless communication and organization for the division. While her professional exterior exudes competence, she occasionally reveals a faint trace of amusement during exchanges between Shun and his younger brother, Daisuke Aurora, particularly when tensions flare. Observant and attuned to interpersonal dynamics, she navigates the brothers’ clashes with discreet humor, balancing her dutiful role with quiet appreciation for their spirited disagreements. Her documented presence remains strictly tied to her responsibilities within the bureau, with no elaboration on her origins, motivations, or expanded roles beyond core assignments.